Documentation at Shipment : Upon product shipment, we will provide a product quality certificate, material reports, and relevant documents such as PPAP (Production Part Approval Process).
Lifetime Warranty for Product Materials : We offer a lifetime warranty for the product materials. This ensures that you can have full confidence in the quality and durability of the materials used in our products throughout their entire lifespan.
Warranty for Surface Treatment : Regarding the surface treatment of the products, the warranty is provided based on a reasonable period of use and the usage environment. We take into account the normal wear – and – tear and the specific conditions under which the product is used to offer appropriate warranty coverage.
Quality Issue Reporting : In case of any quality issues, please raise your claim within three months after receiving the goods. We will promptly provide corresponding warranty services to resolve the problems and ensure your satisfaction.
Post – 3 – Month Claims : If you discover quality issues and wish to raise a claim after the three – month period, you are still welcome to contact us for negotiation. We value your feedback and are willing to discuss solutions on a case – by – case basis.
Mutually Beneficial Cooperation : Guided by the principle of mutually beneficial cooperation, we are committed to providing you with the best service. We believe that a successful partnership is built on trust, quality, and excellent after – sales support.