- Introduction
This Privacy Policy describes how Suzhou Polestar Metal Products Co., Ltd (“we,” “us,” or “our”) collects, uses, and shares your personal information when you interact with our services, including our website, mobile applications, and other online platforms (collectively referred to as the “Services”). By using our Services, you consent to the practices described in this Privacy Policy.
- Information We Collect
2.1 Personal Information You Provide to Us
Registration Information : When you register for an account on our Services, we may collect your name, email address, phone number, password, and other information necessary to create your account.
Transaction Information : If you make a purchase or engage in a transaction through our Services, we may collect your payment information, such as credit card details, billing address, and shipping address.
Communication Information : When you communicate with us, such as through email, chat, or customer support, we may collect the content of your communications and any other information you provide.
2.2 Information Collected Automatically
Usage Information : We may collect information about how you use our Services, such as the pages you visit, the time and duration of your visits, and the actions you take on our Services.
Device Information : We may collect information about the device you use to access our Services, including the device type, operating system, browser type, and IP address.
Cookies and Similar Technologies : We use cookies and similar technologies to collect information about your interactions with our Services. Cookies are small text files that are stored on your device when you visit a website. We use cookies to improve the performance of our Services, personalize your experience, and analyze usage patterns.
- How We Use Your Information
3.1 Provide and Improve Our Services
We use your information to provide you with access to our Services, process your transactions, and respond to your inquiries.
We also use your information to improve our Services, such as by analyzing usage patterns, identifying areas for improvement, and developing new features and functionality.
3.2 Personalize Your Experience
We use your information to personalize your experience on our Services, such as by showing you relevant products, services, and content based on your interests and preferences.
3.3 Communicate with You
We may use your information to communicate with you about our Services, such as by sending you updates, newsletters, and promotional materials. You can opt out of receiving these communications at any time.
3.4 Comply with Legal Obligations
We may use your information to comply with applicable laws, regulations, and legal processes, such as responding to subpoenas, court orders, and other legal requests.
- How We Share Your Information
4.1 Service Providers
We may share your information with third – party service providers who assist us in operating our Services, such as payment processors, hosting providers, and analytics companies. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.
4.2 Business Partners
We may share your information with our business partners for marketing and promotional purposes. Before sharing your information with a business partner, we will obtain your consent or ensure that the sharing is otherwise permitted under applicable law.
4.3 Legal Requirements
We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process. We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.
- Your Choices
5.1 Access and Update Your Information
You can access and update your personal information by logging into your account on our Services. If you have any questions or need assistance accessing or updating your information, please contact our customer support team.
5.2 Opt – Out of Marketing Communications
You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send you or by contacting our customer support team.
5.3 Cookie Preferences
You can control the use of cookies on our Services by adjusting the settings in your browser. Most browsers allow you to block or delete cookies. However, if you block or delete cookies, some features of our Services may not function properly.
- Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
- Children’s Privacy
Our Services are not intended for use by children under the age of [Age]. We do not knowingly collect personal information from children under the age of [Age]. If we discover that we have collected personal information from a child under the age of [Age], we will delete that information as soon as possible.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technological developments. We will notify you of any material changes to this Privacy Policy by posting the updated policy on our website or by sending you an email.
- Nous contacter
If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected]